A new version of the Governance Handbook has been released (22 March) by the Department for Education (DfE).

Changes from the previous version (January 2017) include:

  • An updated emphasis on parental engagement
  • A new subsection on workload
  • A number of compliance updates including on the board’s duties in relation to safeguarding, statutory careers guidance and clarifications on dealing with complaints

The DfE issued new guidance on 28th March 2019. The DfE’s ‘Best practice guidance for school complaints procedures 2019’ offers advice for schools on setting up and reviewing their complaints procedures, and it now includes new information on complaint campaigns, informal resolutions, legal representation, complaints about staff and more.
You can read the updated guidance here